You should see the blue dots under Microphone move as you speak. Device microphone is damaged. The mic will not work in Skype if it not properly configured in the Skype settings. Here, a green bar indicates your microphone's sound input level. 2. Review Skype Audio Settings. If you’re already using an external camera and you’re having problems with video, try plugging it into a different USB port. Archived Forums > Skype for Business. Step 2: Scroll down the items to find Windows Audio. Select your microphone. Most external webcams work with Skype for Business, but the best experience is guaranteed by using a Skype for Business Certified webcam listed in the catalog. I am using my personal laptop to remote into a work desktop to use Skype for Business on the work PC. The reasons can be several and we would like to find the solution to all of them. If the green bar is rising when you speak, your microphone is working. Step 1: Open the Run window by pressing Windows and R keys, and then type services.msc and hit Enter. Right click on it and then click Properties in the elevated menu. Make sure that the microphone is not disabled and is set as default, Tick the Click the drop-down menu next to Microphone and select your default microphone. Search for the Echo / Sound Test Service contact. 3] Check if the audio/video is muted in Skype During a call, Skype allows users to … If your Skype microphone is not working, you can test your microphone (and speakers) in the app. Now, Skype has permission to use Microphone so you are good to go. Solution 2 – Check Microphone settings in Skype Settings. Check that mic is working by calling someone from Skype. Check the headphones; Skype has no sound while on call, it could be caused by a pulled wired connection of headphones. If it still remains the same as earlier then switch to the other methods. On the same line as the word Microphone, you have a button listing the current selection.The default value is “Default communications device.”Click on its name and a drop-down menu opens with the list of all the devices that Windows can use as a microphone. Skype selects the default microphone device chosen by Windows as your microphone. Remote Desktop Connection - Microphone not working. There are a number of fixes you can try when your Windows 10 microphone is not working. So, initially, before moving ahead try to re-install Skype then check whether the mic is on or not. This post will help you if your Skype Audio or Microphone is not working. If your mic is still not working try below methods. It is likely that Skype microphone not working Windows 10 is cased by malfunction audio service. Click the three-dot Menu button and choose Settings, then pick the Audio & Video tab from the list. 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